Privacy Policy

At AERIFY PTY LTD (“we,” “us,” “our”), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and manage your information when you visit or use our website, www.aerify.com.au (the “Site”), interact with us, or use any of our services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you’ve read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein. If you do not agree, please do not use the Services.

 

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page along with the revised “Last updated” date. Where required by law, we’ll also notify you of any significant changes.

 

Information We Collect and How We Use It

1. Information You Provide Directly

This may include:

  • Contact details (name, email, phone, address)
  • Order and payment details (billing/shipping info, payment confirmation)
  • Account credentials (username, password, security questions)
  • Shopping behaviour (items viewed, added to cart or wishlist)
  • Communications with our support team

Providing this information is voluntary, but some features may not be available without it.

 

2. Information Collected Automatically

We use cookies and similar tracking technologies to collect:

  • Device and browser data
  • IP address and location
  • Site usage data (pages viewed, features used)

See our Cookie Policy for details on how cookies are used.

 

3. Information from Third Parties

We may receive information from partners such as:

  • Shopify (our ecommerce platform)
  • Payment processors
  • Advertising or analytics providers

We treat all such information in accordance with this Policy. We are not responsible for third-party practices—please review their privacy notices separately.

 

Use of Your Information

We use your personal information for purposes including:

  • Providing products and services: order processing, account management, returns, customer support.
  • Marketing and promotions: sending promotional content, ads, and offers tailored to your interests.
  • Security and fraud prevention: detecting and addressing suspicious or illegal activity.
  • Communications: responding to inquiries, updates, and improving user experience.

 

Sharing Your Information

We may disclose your information to:

  • Service providers (payment processors, cloud storage, logistics providers)
  • Marketing and analytics partners
  • Affiliates and business partners (e.g., Shopify)
  • Authorities, when required by law or to enforce our terms

Categories disclosed in the past 12 months:

Type of Data Disclosed To
Contact and account details Vendors, partners
Purchase history Marketing partners
Site usage data Analytics and ad platforms

We do not use or disclose sensitive personal information to infer characteristics about you.

 

Sale or Sharing of Information

In the past 12 months, we have “sold” or “shared” (under legal definitions) personal data for advertising purposes. This includes:

  • Basic identifiers

  • Purchase history

  • Website usage data

To opt out, see the Your Rights section below.

 

User-Generated Content

If you post reviews or content publicly, others may access and use this information. We cannot control how others handle public content.

 

Third-Party Sites

Our Site may include links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

 

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal data from individuals under 16. If you believe a child has provided data to us, please contact us to request its removal.

 

Security and Data Retention

We implement reasonable safeguards to protect your data, but no system is 100% secure. Data retention depends on legal and operational requirements, including maintaining your account and fulfilling orders.

 

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or request a copy of your data

  • Request correction or deletion

  • Object to targeted advertising or “sales” of your data

  • Restrict or withdraw consent for data processing

  • Lodge a complaint or appeal a decision

To exercise these rights, please contact us (see below). We may require identity verification.

To opt out of Shopify-powered advertising, visit Shopify’s Privacy Portal.

 

Complaints

If you’re unhappy with how we handle your data, please contact us. You may also have the right to contact your local data protection authority.

 

International Data Transfers

If you’re located outside Australia, your data may be transferred and stored in other countries, including the United States. When transferring data internationally, we use approved safeguards such as Standard Contractual Clauses.

 

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you can reach us at:

Email: info@aerify.com.au

Would you like me to also create a shortened version (a simple, consumer-friendly summary) that sits at the top of your Shopify Privacy Policy page before this detailed one? That often improves customer trust and keeps the page engaging.

Help Center!

Got a question? Send us an email at info@aerify.com.au — we’d love to hear from you!

What are Aerify Nasal Strips?

Aerify Nasal Strips are gentle, flexible adhesive strips that open your nasal passages to help you breathe easier during sleep, exercise, or everyday use. They’re designed to reduce snoring, improve airflow, and support deeper, more restful sleep.

How do they work?

Each strip uses a spring-like action to gently lift the sides of your nose, widening your nasal passages. This helps reduce nasal congestion and allows more air to flow through your nose rather than your
mouth.

When should I use them?

You can wear Aerify Nasal Strips:

  • While sleeping to reduce snoring
  • During workouts to improve breathing efficiency
  • Anytime you’re congested from allergies or a cold
Are they safe for sensitive skin?

Yes, Aerify Nasal Strips are made with hypoallergenic, latex-free adhesive that’s gentle on the skin. However, if you have very sensitive skin, we recommend testing a small area first.

How long can I wear one strip?

Each strip is designed for single use and should be worn for up to 12 hours. Gently remove the strip after use and discard
it.

Will they stay on overnight or while sweating?

Yes! Our strips use a strong yet skin-friendly adhesive that stays secure through sleep, humidity, and light sweating.

Can Aerify Nasal Strips help with snoring?

They can reduce snoring caused by nasal congestion or restricted nasal airflow. However, if your snoring is due to other causes (like sleep apnea), consult your doctor.

How do I apply Aerify Nasal Strips correctly?
  1. Clean and dry your nose completely.
  2. Remove the liner and position the strip across the bridge of your nose, just above the nostrils.
  3. Press down gently and hold for a few seconds to ensure full adhesion.

Still thinking about it?

Click below to grab your free sample pack — no charge, no fuss (limit one per customer).

Try Aerify Free
What are Aerify Collagen Mouth Tapes?

Our Collagen Mouth Tapes are ultra-gentle skin patches designed to encourage nasal breathing during sleep, while infusing the
lips with collagen and hydration to support softness and repair overnight.

Why should I tape my mouth while sleeping?

Mouth taping helps:

  • Promote nasal breathing for better oxygenation
  • Reduce snoring and dry mouth
  • Improve sleep quality
  • Support lip hydration and skin recovery
What makes Aerify different from regular mouth tape?

Aerify tapes are infused with collagen and moisturizing ingredients, providing beauty and wellness benefits while you sleep — not just better breathing.

Is it safe to use mouth tape?

Yes, our tapes are made with breathable, hypoallergenic materials and gentle adhesive designed for overnight comfort. Always ensure your nose is clear before use and avoid if you experience nasal obstruction.

Can I use it every night?

Absolutely. Aerify Collagen Mouth Tapes are designed for nightly use and safe for long-term breathing support and lip care.

How do I use it?
  1. Ensure the skin around your mouth is clean and dry for proper adhesion.
  2. Hold and tear perforated line of backing.
  3. Pull back the backing, place tape over closed lip and smooth out.
  4. To remove, slowly peel off.

For step-by-step guidance, check out our [How-to Video].

Will it hurt when I remove it?

No, our collagen-infused adhesive is designed to release gently without pulling or drying the skin.

What if I feel uncomfortable while sleeping?

If you ever feel uneasy or congested, remove the tape immediately. You can gradually get used to mouth taping by wearing it for shorter periods at first.