Shipping policy

Orders are processed Monday to Friday, excluding public holidays. 

Orders received before 12:00 PM AEST are usually dispatched the same day. 

Orders received after this time, or on non-business days, will be processed on the next business day. 

Please allow up to 2–3 business days for processing in some circumstances. 

During busy periods, processing and dispatch times may take longer. We appreciate your patience. 

Once your order ships, you’ll receive an email with a tracking number. 

Tracking updates may take a few hours to appear in the carrier’s system. 

Standard Shipping: 3–8 business days from dispatch 

Express Shipping: 1–4 business days from dispatch 

Customers are responsible for providing complete and accurate shipping details. 

Aerify Pty Ltd is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.  

While we work with trusted shipping partners, we cannot guarantee carrier transit times and are not liable for delays beyond our control. 

If you have any questions or concerns regarding your order or delivery, our team is here to help. Please contact us, and we will provide timely assistance.